Hi Debbie:
Here are the steps we recommend from the Foundation for someone experiencing an issue:
· Talk to your prescribing physician if you are told you cannot get your Ig
· Look into changing to a specialty pharmacy or switching to a different specialty pharmacy
· Request different vial sizes (IE if you usually get one 30g bottle, see if they can give you 3 10g’s or a 20g & a 10g)
· Worst case scenario, speak to your physician about switching brands