Tech Support
Your Replies
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June 21, 2021 at 12:02 pmMarch 30, 2021 at 10:40 am
Thank you for the alert about spam. We are looking into improving the registration process to block this new round of spam and appreciate the suggestions.
March 30, 2021 at 10:16 amHello Jim.
Thank you for the alert. We are working on some updates with the Forums and registration. Would you please confirm that the Recent Topics are sorted by “Last Post” again?The sidebar should be working as well.
Appreciate your time and assistance.
February 19, 2021 at 10:00 amHello.
We do not see a post from your user ID in the system. Would you please try to post again? If you did include a link to an external website, the message may not have posted as the spam filters sometimes flag external links.Thank you for letting us know.
December 10, 2019 at 11:49 amHi Jim.
I wanted to let you know that we are looking into the font issue and should have that resolved today.Thank you again for your collaboration with the forums.
Best,
MiaDecember 2, 2019 at 10:48 amHello Jim.
Thank you for letting us know. We have made two adjustments to the latest spam filters which should help. We will monitor over the next couple of weeks to make sure. Please don’t hesitate to reach out again with any further issues.
Best,
MiaSeptember 19, 2018 at 8:51 amWe are continuing to tweak the settings. As of today, you should see your replies posted right away. I realize they were being held for moderation the last couple of days.
And thank you for the additional references.
Have a great day.
September 17, 2018 at 9:29 amHi Jim.
We are currently tweaking the anti-spam settings to limit spam attacks. One setting holds comments that have links, which is why your recent post was held for moderation. We will look into further adjusting. Thank you as always for your feedback and collaboration.
Best,
MiaSeptember 10, 2018 at 2:34 pmThank you for the alert regarding the spam postings. The forum has been cleaned up.
August 8, 2017 at 12:55 pmThanks to user help we figured out it was a typo in the link in the nav bar.
All fixed 🙂
Thank you,
-TracyAugust 8, 2017 at 12:53 pmAwesome 🙂
Have a good day!
-TracyAugust 7, 2017 at 6:27 pmHello jk,
We are not seeing this issue. In Firefox I get a green lock with no errors and we’ve run the URL through a security checker and it’s not throwing any errors.
Please let us know if you are still having this issue.
Thank you!
-TracyAugust 6, 2017 at 8:20 pmThank you, Jim. We appreciate the report of spam and the feedback on the design. I responded to that post directly. We were able to replicate the SSL certificate issue which was caused by an incorrect link in the menu system.
Best,
MiaAugust 6, 2017 at 8:18 pmThank you for the feedback, suggestions, and reports of issues. Over the next few weeks, the web team will be working to make adjustments for readability. We have been unable to replicate any SSL certificate warnings, even in Firefox. Please try clearing your browser cache, and if anyone has any further information on this issue, please feel free to report it. You may also use the contact form located at https://forum.gbs-cidp.org/contact-us/. Any spam that is slipping through can also be reported via the contact form.
Again, thank you for your collaboration. Our goal is to continue to improve these forums.
Best,
MiaJuly 26, 2017 at 6:39 pmHello.
Thank you for your vigilance in flagging Spam in the forums. My apologies for the delay in blocking these two users. We have been working on an large infrastructure and redesign for the websites.Please do not hesitate to use the contact form in the future as well: https://forum.gbs-cidp.org/contact-us/
We really appreciate your assistance and will work to improve monitoring.
Best,
Mia
