Okay To Ask For Computer Help? I"m Having A Problem

    • Anonymous
      July 30, 2006 at 11:28 am

      Hi,
      I hope it’s okay to post this and ask for help because I don’t have anyone right now who can sit at my computer to help.

      I keep getting an error message that NETWORK CONNECTIONS, or maybe it said Local Area Network (LAN), ARE UNPLUGGED. How do I fix that and what do I do. If you can help me, tell me in “laymen”s” terms, I’m not a computer expert.

      Thank you.

    • Anonymous
      July 30, 2006 at 12:34 pm

      liz do you have dial up-uses your phone line as a way to connect computer to use to get online? do you have cable connection?

    • Anonymous
      July 30, 2006 at 1:41 pm

      HI,
      If it’s necessary to know, I have cable connection. All of my lights are on on what they call the surfboard or cable modem, four green ones and orange/amber activity. I’ll also add I have windows XP, use internet explorer most times to go online.

    • Anonymous
      July 30, 2006 at 2:06 pm

      [B]Try this check all the cables that are plugged into the cable modem, & the ones that are connected from the modem to your computer. To make sure they are connected good, also if you have a cable modem that is plugged in to the power outlet try unplugging the modem for about 45 seconds. Then plug it back in, this is a reset procedure for modems. I previously had hughes net satellite internet service, I used the reset procedure several times on it, & it always helped.[/B]

    • Anonymous
      July 30, 2006 at 2:33 pm

      I will try checking the conneections to the cable modem and unplug and plug in again, I know that can reboot, but I thought I’d just add this.

      I clicked to open START, clicked on CONNECT TO because it showed a “plug”, that brought up NETWORK CONNECTIONS. After I clicked CONNECT TO, I next clicked SHOW ALL CONNECTIONS. That shows a DISCONNECT for America on Line dial up, but I don’t have dial up. I have CABLE and LAN and HIGH SPEED INTERNET show connected.

      I have to pay attention to something, the “unplugged” NETWORK CONNECTION error, may just be appearing when I go to mail on AOL. If this is so, is it possible my brilliant computer “thinks” I’m disconnected with dial-up.

      I will have to wait until TUE to check my connections so someone is at my house to get behind my desk.

    • Anonymous
      July 30, 2006 at 11:03 pm

      Hello again,
      My brother checked to make sure everything was plugged in. Modem didn’t have any connection loose, he checked the cords going into the wall outlet and said a black cord was loose, which he pushed in. I then unplugged main power for about 40 seconds, plugged in again to re-boot. I was hoping warning would be gone BUT:

      ERROR MESSAGE CAME UP AGAIN and now I know it was saying Local Area Connection is unplugged. I checked NETWORK CONNECTIONS again by going to START menu, then clicked on CONNECT to. Local Area Connection or LAN shows it’s connected.

      WHY DOES AN ERROR MESSAGE COME UP? WHAT CAN I DO?

    • Anonymous
      July 31, 2006 at 4:29 am

      Liz,

      Windows XP can be a pain in the a**. If you aren’t having any problems then ignore the error message for now. I have cable modem, usually when I am having problems it is with the cable company. I call, lodge a complaint, have someone check the outside lines (NEVER LET THEM IN YOUR HOUSE, tell them your computer is fine it has been checked) and then they will issue you a credit. I am on so much that I catch everytime they have a problem and about every 3 months 1/2 of my bill is paid for their problems and my inconvienance.

      I will also ask John and his buddy about this and see what they say. There is some “catch” when you switch from dial up to cable ESPECIALLY when AOL is part of the equation.

      Love your internet kid,

      Angela

    • Anonymous
      July 31, 2006 at 6:25 am

      I totally agree, I always have a message saying local area connection is unplugged and it means nothing……….computer works fine all the time. So if everything is working the way it should, ignore it

    • Anonymous
      July 31, 2006 at 2:28 pm

      Liz,

      Since you are posting here I assume your cable internet connection is working fine. The problem you are having is likely due to AOL (A O Hell) wanting to connect to dialup in order to check your mail. If you are an AOL subscriber for email it is AOL that you need to contact. Nothing is wrong with your connection, AOL just doesn’t want to connect via broadband and wants to connect however you used to connect. I hope that helps.

      Jerimy

    • Anonymous
      July 31, 2006 at 5:32 pm

      [COLOR=red]grab a really big hammer and the next time you see that pesky message threaten your computer with the hammer. Liz if your able to post online your network is most likely connected. I get that error sometimes, but I goofed when I set up my home wireless network. I never deleted the “goofed” connection profile so my ‘puter tries toconnect usingthat one sometimes. The big hammer thing might work 😉 [/COLOR]

    • Anonymous
      July 31, 2006 at 10:58 pm

      IGNORE SEEMS TO BE BEST ADVICE.[IMG]http://www.generalcomics.com/funny-computer-jokes-cartoons-cartoon-pics/1.jpg[/IMG]

    • Anonymous
      August 1, 2006 at 9:55 pm

      Love It Liz!!!!!:) 🙂 🙂 🙂

    • Anonymous
      August 13, 2006 at 9:21 pm

      [COLOR=red]Liz, any luck!?[/COLOR]
      [COLOR=#ff0000][/COLOR]
      [FONT=arial][SIZE=-1][COLOR=#000000][IMG]http://www.gifs.net/Animation11/Computers_and_Technology/Computers_and_Parts/Happy_computer.gif[/IMG][/COLOR][/SIZE][/FONT]

    • Anonymous
      August 13, 2006 at 11:03 pm

      Hi Dave,
      I decided to just ignore the pop-in warning that local area connection is unplugged because it’s not doing anything to prevent me from using computer in all ways. Had I not been able to go online, then I would have called a computer repairman. That balloon pop-up is just a pesty gnat. I AM PLUGGED IN!

      Thanks all for advice offered, I’ll sometimes panic because the “puter opens the world to me.

    • Anonymous
      August 22, 2006 at 1:31 pm

      Hi again,
      My problem with LOCAL AREA CONNECTION started again today. The error message pops up like a balloon. I CAN access the internet, but this time my CABLE MODEM LIGHTS started to blink on and off. When I tried to open a page, it just sat there, wouldn’t load, then I got PAGE CANNOT BE DISPLAYED MESSAGE. I shut down everything completely, turned back on, then rebooted. It seems to be working okay now. I called the cable company and they said it is a problem with the cable wire that connects to modem and they told me to call them right away if it happens again. They can’t check connections unless problem is happening at that moment.

      Any advice or suggestions about what I should do will ease my PANIC. Is it time to change to connection through my phone company.

    • Anonymous
      August 22, 2006 at 1:55 pm

      Liz,
      Thats the way 99% of problems are solved! good job. Do you connect to the internert via a phone line? or Cable? When did it happen last? turn off the panic light. keep on keepin on…

    • Anonymous
      August 22, 2006 at 2:42 pm

      Liz,

      With a cable connection the first thing I would always try when you have a connection problem is:

      1. Shut down computer

      2. Turn off cable modem for 60 seconds, plug it back in.

      3. Once all your cable modem lights are back on, then turn back on your computer.

      If that doesn’t work, then I would call the cable company. 99% of the time that is exactly what they will tell you to do anyway. Then if that doesn’t work, call them and tell them you have already done that and ask why is the connection down.

      Hope that helps.

      Jer