Joyce, if you haven’t gotten..
a call back from your neurologist’s office, call them again. Something’s wrong and the infusions aren’t given without pre-clearance. Start there, then call again to your insurance company, ask to speak to a plan member specialist in this area, and simply ask…What happened? I bet someone else, goofed. Tho they won’t ever admit it…just keep asking questions till they all sort it out. It will take a couple of hours on the phone, mostly on hold. Just set yourself up at a table and pay what bills you can, read a book or fold laundry while waiting. Just keep a trusty note pad and pen handy to write down all the names, dates, times and phone #’s of the people you speak to on the way. I don’t know about you, but the pain meds can make a brain fuzzy if you don’t write it down just then.
I am pulling for you.